Dear customer,

As a valued or future customer of Nordic New, we would like to clarify what exactly our full-service delivery entails. We understand that your satisfaction and convenience are our priority, which is why we strive to make your experience with us as seamless as possible.

With our full-service delivery you can count on:

  1. Expert and friendly home delivery: Our experienced furniture deliverers ensure a smooth and professional delivery to your home.
  2. Unpacking and placing at the desired location: We take the time to unpack your furniture and place them where you wish.
  3. Installation and assembly: If necessary, we will assemble the furniture for you, so that you can immediately enjoy your purchase.
  4. Return of packaging materials: We ensure environmentally friendly disposal of all packaging materials, so that you do not have to worry about it.
  5. Optional return of old furniture: If desired, we can also take your old furniture with us. We can discuss the details of this together, including any compensation.
  6. Delivery to any desired floor: Whether you live on the ground floor or on a higher floor, we ensure that your furniture ends up in the right place.

When scheduling the delivery appointment, we will discuss the situation at your home, including the presence of a lift and possible dimensions. If the piece of furniture cannot be transported via the lift, we will work with you to determine whether delivery via the stairs is possible. Alternatively, we can arrange a lift service, whereby the additional costs will of course be discussed with you in advance.

And to make it easy for you, we offer the option to pay the remaining amount safely and easily upon delivery by debit card.

It is important to note that our furniture deliverers do not install lighting due to the required certification. However, if you wish, we can mediate and put you in touch with our qualified electrician.

If you would like to use our full-service delivery, do not hesitate to send a message to our customer service at [email protected]. We are ready to help you and make your experience with Nordic New as pleasant as possible.

Yours sincerely,

Service Team Nordic New

Amethistweg 53

2665NT Bleiswijk Netherlands


[email protected]

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